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Job Function : Other
Job Type : Permanent / Unlimited Duration Contract
Job Industry : FMCG
Experience Level : Supervisory / Management
Location : Other
Closing Date : 2025-05-31
Salary (USD) : Negotiable
Reporting to : Management
Summary: This job contributes to Company success by consulting on store operations within assigned region.
This job advises own region’s operations partners on operations standards and practices and the creation and
sustainability of the Company Experience for our customers and partners. Coaches a team of District Managers/
Store managers to achieve standards and is liaison with the Company region operation team in planning and
deploying operations improvement initiatives. Models and acts in accordance with Company guiding principles.
● Work with General Manger/ Senior Operations Manager and management to identify, plan and execute
opportunities for growth and expansion.
● Participate in cross-functional teams to enhance the service experience for Company partners and
customers and increase profitability.
● Plan and execute local store marketing strategies with cross-functional teams to increase sales while
controlling operational costs.
● Identify trends and forecast store budgets.
● Challenge and inspire partners to achieve business results.
● Consult on and support the implementation of company programs to ensure the success of the Operations
team.
● Effectively manage the assigned region to ensure overall execution of Operational Excellence and
delivery against established key performance indicators.
● Ensure that assigned region adhere to operational compliance requirements.
● Help provide solutions downward and feedback upward in regard to programs, policies and procedures.
● Monitor and evaluate market performance.
● Monitor field implementation of key and new initiatives.
● Provide support to underperforming stores to optimize practices and programs and drive continuous
improvement.
● Plan and support opening of new stores according to annual plan
● Partner with the Operations Services to identify, plan and execute areas of improvement to ensure overall
smooth operations in assigned region.
● Liaise with other functional teams, eg. Store Development, Marketing, Partner
● Work with a team of district managers/ Store Manager to identify, plan and execute areas for
improvement to ensure the Companay Experience is created for customers.
● Provide coaching, direction and support to a team of District Managers and Store Managers to achieve
results in areas of partner, business and customer.
● Support training and development of the assigned operations teams.
● 8 yrs experience in managing multi-unit retail, restaurant or service organizations of which 5 yrs in field
management (eg. district manager)
● Progressive experience with and influencing business partners, financial analysis and P&L
responsibility, planning and organizational project management skills.
● Bachelor Degree of Business or other related fields.
● An excellent command of written and spoken Lao and English.
HOW TO APPLY:
Interested candidates kindly send over your CV to:
Email: apply@cogencg.com
Telegram: 098 533 123 / CoGen HR Recruiters