Introduction

Industry: Education

Location: Phnom Penh

Roles and Responsibilities

• Greeting to customer  

• Deal directly with customers either by telephone, electronically or face to face.  

• Fill in data for every customer's call  

• Politely provide clear information to customer  

• Provide pricing and delivery information  

• Organize workflow to meet customer  

• Meeting with customer come to check theirs houses progress and update to customer by showing report or call back  

• Provide solution to every complaints or problems  

• Keep records of customer interactions and transactions  

• Record details of inquiries, comments and complaints  

• Record details of actions taken  

• Maintain customer databases  

• Manage administration task  

• Communicate and coordinate with internal departments  

• Follow up on customer interactions  

• Other tasks to be assigned by manager

Requirements

• Bachelor Degree in Sale/Marketing or related fields.  

• Minimum One-year experience in related fields.  

• Strong communication skills, customer-facing and relationship skills  

• Proficient user of MS Office (MS Excel, PowerPoint in particular, Social Media include) 

• Problem-solving skills 

• Ability to work under pressure

Other information

Benefits:

• Incentive based on Sale target  

• 13th Month Salary  

• Annual Salary increment based on performance  

• Staff Insurance (Accidence & Health)  

• Allowance (Phone & Make-up)  

• Monthly Staff Party & Annual trip  

• Internal and External Training  

• Uniform

HOW TO APPLY:
Interested candidates kindly send over your CV to:
Email: apply@cogencg.com
Telegram: 098 533 123 / CoGen HR Recruiters